TeamDynamix has created this privacy statement ("Statement") in order to demonstrate
our commitment to customer privacy. Privacy on the TeamDynamix web site (the "Site")
is of great importance to us. Because we gather important information from our visitors
and customers, we have established this Statement as a means to communicate our
information gathering and dissemination practices. We reserve the right to change
this Statement and will provide notification of the change at least thirty (30)
business days prior to the change taking effect.
Collected Information:
We require customers who register to use the services ("Services") offered on our
Site to give us contact information, such as their name, company name, address,
phone number, and e-mail address, and financial qualification and billing information,
such as billing name and address and the number of users within the organization
that will be using the Services. At the time you express interest in attaining additional
information, or when you register for the service, we may also ask for additional
personal information, such as title, department name, fax number, or additional
company information, such as annual revenues, number of employees, or industry.
Customers can opt out of providing this additional information by not entering it
when asked.
TeamDynamix uses the information that we collect to set up Services for individuals
and their organizations. We may also use the information to contact customers to
further discuss customer interest in our company, the Services that we provide,
and to send information regarding our company or partners, such as promotions and
events. Customers are invited to receive an email newsletter by providing an email
address. Customer email addresses will not be distributed or shared. Customers can
opt out of being contacted by us, or receiving such information from us, at any
time by sending an email to
information@TeamDynamix.com.
Separately, customers are
also asked to provide an email address when registering for the Service, in order
to receive a username and password. We may also email information regarding updates
to the Service or company, and will send a Customer Newsletter. Again, email will
not be distributed or shared and customers can opt out of receiving any communication
by emailing
support@TeamDynamix.com at the time it is distributed, or at the time
any customer registers for the Service.
Except as we explicitly state at the time we request information, or as provided
for in the TeamDynamix Terms of Use, we do not disclose to any third-party the information
provided. All financial and billing information that we collect through the Site
is used solely to check the qualifications of prospective customers and to bill
for Services. This billing information is not used by TeamDynamix for marketing
or promotional purposes. Other third parties, such as content providers, may provide
content on the web Site but they are not permitted to collect any information nor
does TeamDynamix share any user information with these parties.
Customers of the Service using the Site to host data and information ("Data"). TeamDynamix
will not review, share, distribute, print, or reference any such Data except as
provided in the TeamDynamix Terms of Use, or as may be required by law. Individual
records may at times be viewed or accessed only for the purpose of resolving a problem,
support issue, or suspected violation of the Terms of Use, or as may be required
by law. Of course, customers are responsible for maintaining the confidentiality
and security of their user registration and password.
TeamDynamix may also collect certain information from visitors to and customers
of the Site, such as Internet addresses. This information is logged to help diagnose
technical problems, and to administer our Site in order to constantly improve the
quality of the Service. We may also track and analyze non-identifying and aggregate
usage and volume statistical information from our visitors and customers and provide
such information to third parties.
Cookies:
When you interact with the TeamDynamix Website we strive to make that experience
easy and meaningful. When you come to our Web site, our Web server sends a cookie
to your computer. Cookies are files that Web browsers place on a computer's hard
drive and are used to tell us whether customers and visitors have visited the Site
previously.
Standing alone, cookies do not identify you personally. They merely recognize your
browser. Unless you choose to identify yourself to TeamDynamix, either by responding
to a promotional offer, opening an account, or registering for a 30-day Test Drive,
you remain anonymous to TeamDynamix. Cookies come as persistent-based cookies. Persistent
cookies remain on your computer after you've closed your browser or turned off your
computer. They include such information as a unique identifier for your browser.
TeamDynamix uses session cookies containing encrypted or encoded information including
your username and session ID. This information allows TeamDynamix to process your
online transactions and requests. Session cookies help us make sure you are who
you say you are after you've logged in and are required in order to use the TeamDynamix
application. TeamDynamix uses persistent cookies, that only TeamDynamix can read
and use, to identify the fact that you are a TeamDynamix customer or prior TeamDynamix
Website visitor (whatever the case may be). We are especially careful about the
security and confidentiality of the information stored in persistent cookies. For
example, we do not store account numbers or passwords in persistent cookies. Users
who disable their Web browsers' ability to accept cookies will be able to browse
our Website but will not be able to successfully use our service.
Third-Party Sites:
The Site contains links to other web sites. TeamDynamix is not responsible for the
privacy practices or the content of these other web sites. Customers and visitors
will need to check the policy statement of these others web sites to understand
their policies. Customers and visitors who access a linked site may be disclosing
their private information. It is the responsibility of the user to keep such information
private and confidential.
Security:
Our Site has security measures in place to help protect against the loss, misuse,
and alteration of the Data under our control. When our Site is accessed Microsoft
Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects
information using both server authentication and data encryption to help ensure
that Data is safe, secure, and available only to you. TeamDynamix also implements
an advanced security method based on dynamic data and encoded session identifications,
and hosts the Site in a secure server environment that uses a firewall and other
advanced technology to prevent interference or access from outside intruders. Finally,
TeamDynamix provides unique user names and passwords that must be entered each time
a customer logs on. These safeguards help prevent unauthorized access, maintain
data accuracy, and ensure the appropriate use of Data.
Opt-Out Policy:
TeamDynamix offers its visitors and customers a means to choose how we may use information
provided. If, at any time after registering for information or ordering Services,
you change your mind about receiving information from us or about sharing your information
with third parties, send us a request specifying your new choice. Simply send your
request to
information@teamdynamix.com.
Correcting & Updating Your Information:
If customers need to update or change registration information they may so by editing
the user or organization record. To update a User Profile, log on to TeamDynamix
and select Setup to add or update information. To update Organization's data, send
a change request to
information@teamdynamix.com
and teamdynamix will contact the primary client contact for confirmation. To update
billing information please email information@TeamDynamix.com or call 614-340-1858.
To discontinue the Service and to have data returned, email
information@teamdynamix.com or call 614-340-1858.
Additional Information:
Questions regarding this Statement or the practices of this Site should be directed
to TeamDynamix's Security Administrator by e-mailing such questions to
information@teamdynamix.com.